Processing Time:
Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Time & Methods:
Shipping times vary based on the destination and fulfillment partner (Amazon, TikTok Shop, or other third-party platforms). Estimated delivery times are:

• Domestic (UK/US/EU): 5–10 business days
• International: 7–20 business days

Once your order is shipped, you’ll receive a tracking number via email or SMS. Please allow 24–48 hours for tracking information to update.

Shipping Carriers:
We work with reliable shipping services like Royal Mail, USPS, UPS, FedEx, and platform-specific couriers.

Shipping Costs:
Shipping fees (if applicable) are calculated at checkout. Occasionally, we offer free shipping promotions — yay for savings!

Delays:
While we strive to deliver on time, delays may happen due to customs, weather, or courier issues. If your order is delayed, please reach out — we’re happy to assist!